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Upcoming Events

20 December, 2012
i2e ... The Ideas Factory
Over 500 Insight events and 8,000 participants later Insights continues to grow in popularity and has become the trusted partner for hosts and participants on their continuous improvement journeys.

i2e ... The Ideas Factory


Improving operational excellence amongst Australian firms lies at the heart of everything Insights to Excellence does. Uniquely we do not advise or consult which allows unprecedented access to leading firms through which best and next practice is showcased to all.

Systems ... Beliefs ...  Values


22 December, 2012
Value Stream Focus
Simple and brilliant at the same time i2e uses proven experiential knowledge transfer methodology we call an Insight that pairs exemplar hosts with aspiring participant enterprises looking to improve. Being on similar journeys to excellence, host and participant enterprises exchange ideas, concepts and process thinking benefiting both host and participant.

Value Stream Focus


23 December, 2012
Pursuit of Excellence
To meet the increasing challenges of business today Insights investigate themes of Innovation, Supply Chain, Sustainability and Service through its rolling calendar of regular and tailored events. Join us on the continuous improvement journey and learn from the best.

Pursuit of Excellence

Fostering a community of best practice

Insights to Excellence (i2e) provide exactly what the name suggests.

Established in 2006 as a not-for-profit i2e was created to foster and promote an awareness of manufacturing excellence and better practice within the Victorian business community.

Today Insights is more relevant than ever playing an important role for Australian manufacturing and service based industries, supporting a more sustainable community of better practice i2e increasingly embraces health and supply chain sectors.

Simple and brilliant at the same time i2e uses proven experiential knowledge transfer methodology we call an Insight that pairs exemplar hosts with aspiring participant enterprises looking to improve. Being on similar journeys to excellence, host and participant enterprises exchange ideas, concepts and process thinking benefiting both host and participant.

Discussion at a host Gemba further refine and improve the participants understanding; they are encouraged by the host to tailor the concepts to their own operation and ‘Steal with Pride’. Insight’s typically lasts three to four hours, are facilitated by an experienced practitioner who supports the host to ensure participants experience better practice and are able to take-away key learnings.

Australian Insights began in 2002, inspired by similar tech diffusion initiatives operating at that time in the UK and Canada entitled ‘Inside UK Enterprise’ and ‘Innovation Insights’ respectively. Today Insights operate in many advanced economies, transforming businesses, operations and industries.

Underpinned by an impeccable track record in program delivery, i2e continues to work with funding partners such as Victorian and Tasmanian Governments to further develop the Insights model. From an original innovation focus Insights has expanded to currently embrace the public offerings of; Supply Chain, Service, Design and Sustainability Insights. Supported by an increasing number of private and international events shaped around the specific needs and timing of an enterprise.

i2e are said to be the ‘Ideas Factory’ - A place where participants learn from the best, share experiences, in a supportive community pursuing better practice.

Landmark events for i2e include Jayco Caravans sharing excellence with the 4,000th Innovation Insight participant in 2006 and 2010 seeing Black Widow hosting the 7,000th participant.

Archie Cowan
Insights to Excellence


Archie Cowan Archie Cowan, Managing Director
Archie Cowan has accumulated almost 40 years change management experience that has afforded him excellent opportunities to develop and deliver a comprehensive portfolio of Excellence tools, practices and systems across the automotive, print and packaging industries on two continents.

Archie’s 40 years of experience commenced in the 60’s as an apprentice industrial methods engineer in the automotive industry, emigration to Australia in 1980 saw the focus of continuous improvement activities change to the print and packaging industries where he held several senior roles with Amcor, Visy and Southcorp.

Archie‘s Journey of Excellence continued as the Department of Innovation and Industries face of manufacturing excellence during the delivery of the Agenda for New Manufacturing where the responsibility for successful delivery many of the Agenda’s numerous programs afforded him an opportunity to form strong bonds within the international excellence communities. More recently, Archie’s role at the Industry Capability Network reinforced his desire to get more Industries on the Journey of Excellence leading to job creation thro an export focus.

Archie’s passion for transforming Industry utilising lean and green principles was recognised in 2006 when he received the Association for Manufacturing Excellence Jim Watkins Award for his contribution to the excellence movement in Victorian manufacturing.

Archie Cowan:  archie@i2e.org.au 0417 919 143


Garry Miller Garry Miller, Design Insights
Garry is a true design evangelist having started out as a Three Dimensional with a keen interest in engineering. From the outset he believed that business success was interconnected to the ability to use design strategically as well as tactically. Thus leading to more desirable products and services and an exemplary ability to drive sales through branding and communication.

In 1997 he joined a select team of specialist design counselors working for the former UK Department of Trade and Industry’s flagship business support service, Business Link. Achieving notable success for his work in promoting and demonstrating the benefits of design to business he worked internationally for the British Council and developed a close working relationship with the UK Design Council whom he joined in 2004 as their Intermediary Development Manager. This post culminated in the co-creation of their flagship national design program entitled Designing Demand which inspired the Victorian Government’s $15m Design Victoria initiative.

Prior to relocating to Melbourne he was Managing Director of Inspiring Difference Ltd, which advised companies and regional government on how best to use design to drive innovation and to create more profitable and sustainable businesses. A Certified Practicing Marketer, Garry occupies a unique space between business thinking and design where he promotes distinctiveness and discourages price competition.

Garry is the founding director of Compete Pty Ltd, which advises businesses on how they can benefit from the latest design thinking to stay ahead of the competition and fully exploit ever-changing market conditions.

Garry Miller: garry@i2e.org.au  0409 999 616


Nola de Gaff Nola DeGraaff, Community Insights,  Admin and IT

Nola has over 25 years experience in community welfare which affords her an understanding of the many facets of the sector, including child care, aged care, psych disability, mental health and domestic violence. This knowledge, alongside her successful delivery and management of information communications systems that support community based welfare organisations and her years as an Administration Manager, gives her a unique understanding of the limitations and variations of the support sector.

Nola has a passion for equity and community support which she has been able to combine with her knowledge and  a desire to deliver best practice systems in Administration and Information Communication Technology to ensure the best possible outcomes are achieved within the welfare sector.
 
Nola deGraaff: nola@i2e.org.au  0407 508 888


Ian Young Ian Young, Founding Director
Director of the Manufacturing Best Practice Program, his current role is focussed on the development and delivery of a program to expose, inspire and develop tomorrow’s manufacturing leaders. Ian previously played a key role in establishing the South Australian Centre for Manufacturing.

He has been a member of the AME (Australia) since 1992, an active member of the board since 2003, a member of the Xelerate to Xcellence conference committee, and is currently responsible for Membership Development.

Ian Young: ian@i2e.org.au   0409 036 403


Hugh O'Donnell Hugh O'Donnell, Founding Director
Hugh is an internationally experienced business improvement leader with an impressive track record as a GM and Management Consultant. He has over 20 years experience in change management and performance improvement in blue chip companies in Europe, USA and Australia. He held General management positions with AMCOR, UpRight International, Searle and, Yves Rocher.

Hugh has a broad business knowledge in Finance, Marketing, Strategic Planning and General Management. He completed extensive training in Total Quality Management, World Class by Principles, Lean, Business, Process Re-engineering and participated in Senior Management Programs at Mount Eliza Business School. He is a Board Member of the Association of Manufacturing Excellence and travels extensively internationally for business excellence forums.

Hugh is a Director of High Performance Consortium International, Insights to Excellence and VTO coaching and Consulting. He facilitated Leadership Development Programs for Mount Eliza Business and as a consultant, facilitates "Strategy into Action" . Clients include AMCOR, PPF, PZ Cussons, Ame Systems, Invensys, PMP, Telstra and FMP.

Hugh O’Donnell:  hugh.odonnell@hpc.org.au  0410 689 815

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